Attorney Advocates of America is a relatively new timeshare exit company that we’ve come across recently on Facebook and Google ads. The company’s BBB page states that it was started in 2013, but we only started seeing ads for this company in 2020. The company is based in Aventura, FL.
Unlike other timeshare exit companies, Attorney Advocates of America seems to be actual attorneys rather than just timeshare industry professionals. This can have positive and negatives as explained on our average cost to get out of your timeshare page. Attorney’s are often more expensive than timeshare industry professionals, but can be held to a higher standard because they have a license to protect.
Having a look at the company’s homepage and we immediately see a 100% Satisfaction Guarantee. Companies in the past such as Resort Release and Aconsumer Credit also offered a 100% Satisfaction or Money-Back guarantee, but then later went out of business and many of their customers did not get their money back.
We typically like to recommend working with timeshare exit companies that offer an escrow payment option so the company does not get paid in full until after the timeshare is cancelled. This holds the timeshare exit company accountable to complete the work it was hired to do. Learn more about escrow and why it’s important here.
Further down on the homepage and we see some alleged customer testimonials from the company’s customers. A quick Google search on the images used above the testimonials shows that some of these images are stock photography. Stock photographs are images that companies can buy and use for marketing materials. There’s nothing wrong with stock photography, but using it to depict someone who wrote a positive review about your company can delegitimize the content of the review because those pictures are likely not the actual customers who wrote the review. A minor gripe, but a gripe nonetheless.
Further down on the homepage and we get a glimpse of the attorney’s working at the company. Let’s have a look at each one.
Marisa Goldberg – No profile was found on flordabar.org.
Henry Portner – Profile found on flordabar.org. Member in good standing.
William Kerr – Several profiles found. Unable determine which one is William Kerr from Attorney Advocates of America.
Michael Ross – Several profiles found. Unable determine which one is Michael Ross from Attorney Advocates of America.
It is difficult to find these lawyers on floridabar.org because a search for Attorney Advocates of America doesn’t bring up any law firms on the floridabar.org website. However, we were able to find Henry Portner, who appears to be one of the owners of Attorney Advocates of America. Henry Portner is listed on the sunbiz.org website as a manager of the Attorney Advocates of America LLC.
Attorney Advocates of America Connection with US Consumer Attorneys
During our research of each lawyer at this company, we came to realize that Henry Portner is also listed on the BBB profile of a timeshare exit company by the name of US Consumer Attorneys. This timeshare exit company has been around for a while and has several negative reviews on Yelp, the BBB and Google.
Now, to be fair, every company usually gathers a few negative reviews over time, but US Consumer Attorneys has 17 1-star reviews on Google, 62 customer complaints on the BBB and 4 negative reviews on Yelp as of 7/13/2020. What’s more concerning is the lack of responses to these negative reviews on each platform. When a company does not respond to negative reviews it receives online, it is a sign that customer service may not be a top priority.
Many of the negative reviews mention a difficulty in getting in contact with US Consumer Attorneys. Some reviews mention that a negative mark was made on the customer’s credit report. If a timeshare owner is going to receive a negative mark on their credit report after using a timeshare exit company to “cancel” the timeshare, what’s the point in paying a timeshare company thousands of dollars to “cancel” the timeshare for you?
Timeshare owners could easily make the decision to stop paying their fees and take the hit their credit all on their own without the “help” of a timeshare exit company. The mentioned on our website have programs in place to help protect customer’s credit during the cancellation process.
Why Operate Under a Different Brand Name?
Now, one must wonder why Henry Portner has decided to operate under the brand name of Attorney Advocates of America in addition to US Consumer Attorneys. Could it be because of all of the negative reviews online for US Consumer Attorneys? We’ll let you decide…
Attorney Advocates of America Reviews
Attorney Advocates of America Reviews are hard to come. We weren’t able to find any on the BBB, Yelp, Trust Pilot or Google. This is typical of a newer company.
Attorney Advocates of America Costs
Like most timeshare exit companies, the Attorney Advocates of America costs online are not available. The company website says they offer a flat retainer rate though.
Overall, it’s difficult for us to recommend a company with such strong connections with US Consumer Attorneys. Similar to Timeshare Exit Team, it seems the company may have grown too fast to keep up with customer inquiries and questions, which has led to many of the negative reviews you see online for US Consumer Attorneys.
We still like to recommend companies that offer an escrow payment option so the company does not get paid in full until after the timeshare is cancelled. Learn more about escrow and why it’s important here.
Still have questions? Give us a call at 213-282-5595, submit a contact form or initiate live chat for a free consultation.