Timeshare Legal is a timeshare exit company that can help you cancel your timeshare. The company is located in Egg Harbor Twp, New Jersey, and has been open since 2009. This company has been around for a while, but we have recently seen a spike in advertisements on the television and Google.
Let’s start with the homepage. The very first thing we noticed about the homepage is that the company claims to be the “original timeshare cancellation company” while there are also about six other timeshare exit companies that claim to be the original.
When we scroll down we see a “Trusted Partners” headline above large news network logos, including CNN, Fox News, and more. It’s unlikely that they would “partner” with this timeshare exit company, but it is likely referring to advertisements that they have run on certain news networks.
Scrolling down further we see the company offers a credit protection service before and after the cancellation of the timeshare. This is a good sign, because if your credit is going to be affected upon the cancellation of a timeshare, then you probably shouldn’t be using that timeshare exit company.
Further down, we see that they also offer an escrow payment option. This is something that we’re always looking for, and something that customers should be on the lookout for as well. It’s important to make sure the timeshare exit company has an escrow option because the timeshare exit company is not paid in full until they get your timeshare cancelled.
Collection relief services are offered as well, which is helpful if you’re behind on your payments. Many timeshare exit companies are not able to work with owners who are behind on their maintenance fees or already in default, but Timeshare Legal seems to be able to work with them, which is a good sign.
On the “About Us” page, we can see more information about the company’s services. In particular, their “full cancellation” services will cancel all financial obligations owed to the timeshare developer. The partial is available for owners who still want to keep part of their timeshare, but not own as many weeks. This is beneficial for many reasons, the main being that it’s flexible to fit the different needs of the different owners.
Timeshare Legal has an “Our Team” page as well, that shows a photo of all the employees. It seems that they have more than 30 employees.
The testimonials page has several positive reviews written, and video testimonials taken. This is a great sign, because they are harder to fake if they’re recorded. The customers talk about an employee from Timeshare Legal coming to the customer’s location for a face-to-face meeting. This can build a great amount of trust, but might cost more for the customer in the long run.
Timeshare Legal Reviews
This company has an A on BBB with four positive reviews and two complaints. The two complaints have been completely resolved, and one review shows that Timeshare Legal was actually able to get a customer their money back after the cancellation. This is rare to see in the timeshare exit industry.
The company has several good reviews on Google Reviews and Facebook, although there were two reviews on Facebook that stuck out regarding customer service and making the situation with cancelling a timeshare worse. It’s common for places to have negative reviews, but if the company doesn’t respond and resolve those reviews, it seems that they have other things to do. This shows a lack in customer service.
Ultimately, Timeshares Legal seems to be a decent company running a legitimate operation. The company has minimal reviews online and on their site, but it seems that they haven’t responded to the negative ones yet. Additionally, the company offers a money-back guarantee, which is a great sign!