Helping Timeshare Owners, founded in 2010, is a timeshare exit company based out of Orlando, FL, but with locations throughout the United States.
An Analysis of Helping Timeshare Owners’ Website
Helping Timeshare Owners states on its web page “Timeshare Cancellation” that it is unnecessary to obtain an attorney for the cancellation of a timeshare contract. Without a lawyer, though, a business has no legal strength behind it. For this reason, such a claim causes question as to what Helping Timeshare Owners can do for cancelling a timeshare that the client can’t simply do for themselves.
The company’s website also mentions the fact that timeshares can be cancelled without the assistance of a timeshare exit business by the customer themselves if the state’s timeshare rescission period is still in effect. The timeshare rescission period is generally 3-7 days and allows for the termination of a timeshare contract for a full refund. It is commendable of the company to provide detailed information regarding the timeshare rescission period on its own site.
Helping Timeshare Owners Reviews
Helping Timeshare Owners’ website features many happy customer testimonials. However, reviews on company’s own websites always run the risk of not painting an entirely accurate picture of the business’s real image, so it is necessary to look outside of the website to get a representative portrayal of what customers think of the company.
In this case, Helping Timeshare Owners reviews off of their own website are mostly positive. As of 1/20/2019, the company has a 5 (out of 5) star rating on the BBB, a 3.4 (out of 5) stay rating on Google, a 4.5 (out of 5) star rating on Facebook, and a 5 (out of 5) star rating on Yelp. The company does have 24 complaints on BBB, however all of these are marked resolved or answered, as of 1/20/2019. Some complaints claim that Helping Timeshare Owners advised customers to cease the payment of their timeshare maintenance fees. If this is true, it is not beneficial advice to the customer, as refusing to pay maintenance fees is actually illegal and doing so can cause a lowered credit score.
Helping Timeshare Owners Cost For Services
The Helping Timeshare Owners cost does not appear online, which is similar to other timeshare exit companies because such businesses provide specialized services with fees varying on a case-by-case basis. However, some clients mentioned being charged $1,826 and $3,192 for Helping Timeshare Owners’ services on the BBB.
Helping Timeshare Owners’ 100% Money-Back Guarantee & Concluding Thoughts
Helping Timeshare Owners offers a 100% money-back guarantee, stating that customers are entitled to a full refund if their timeshare cancellation service should fail. They state that the guarantee is secured in writing. While this may appear to provide a level of protection for the client from losing money, it is always risky to pay up-front directly for timeshare exit company services. Even if a company should appear legitimate, there is always a chance that they will not follow through with a guarantee and simply disappear with the customer’s money after being paid.
Using a no up-front fee escrow payment
option is the only absolutely secure way to ensure protection from such scams.
No up-front fee escrow payment options allow for customers to pay for a service
to a third-party holding account that only releases the funds to the company
once the timeshare has been successfully cancelled.
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