Timeshare exit company, Omni Ellis, can help you get out of your timeshare ownership. Founded in 2015, Omni Ellis is based in San Francisco, California.
Omni Ellis’ website appears modern and trustworthy, but we do have one issue with the following sentence on the homepage:
“If you have grown tired of your timeshare’s escalating maintenance fees, assessments, and lack of functionality and you don’t wish to burden your heirs with the indefinite financial responsibility contact us today for your Free Consultation.”
This paragraph would have you believe that your timeshare must be inherited by your beneficiaries in case of your death. It’s not uncommon for timeshare exit companies to make this claim to sell their services to anxious timeshare owners. However, the truth is that your beneficiaries can always refuse acceptance of your timeshare in the case of your death if you heirs are not cosigners on the deed.
Where Omni Ellis’ page performs well is in its description of the rescission period, which is available to timeshare owners as soon as a timeshare is purchased. A rescission period allows you to cancel your timeshare purchase for a full refund within a set time period. However, while Omni Ellis claims most time periods fall between 3 – 7 days varying by state, the timeline is really more like 3 – 14 days depending on your location. We highly recommend understanding your state’s rules before making a purchase.
Lastly, we’re unsure what to make of Omni Ellis’ “No Removal No Fee” promise, which sounds appealing, but does not provide enough details to understand whether or not fees are expected up front. We like to recommend timeshare exit companies that offer an escrow payment option, so the timeshare exit company does not get paid in full until after the timeshare is cancelled. Learn more about escrow and why you should care here.
Omni Ellis Customer Reviews
In taking a look at Better Business Bureau reviews, Omni Ellis customers seem relatively pleased with their services. Consumers cited regular contact, customer service, and helpful time-share cancellation presentations. However, there are two recent reviews on the BBB from 10/24/2019 and 11/06/2019 that are not positive. These more recent negative reviews mention a disappointment with the communication between the company and the customer.
The company does have two complaints on the BBB as well, but these have both been addresses by Omni Ellis. As of 11/25/19, the company has an A+ on the BBB with no warnings of any kind.
Some Omni Ellis reviews do mention up-front fees for services, and others claim the company offers a 100 percent money-back guarantee. Again, consider an escrow payment option for extra piece of mind when choosing a timeshare exit company.
Omni Ellis Cost and Fees
None of Omni Ellis’ BBB reviews specify a cost, which is unusual. It is normal for a timeshare company to withhold posting their prices publicly, but reviews can usually let you know what to expect.
As always, we caution consumers to beware of companies that charge an up-front fee for timeshare cancellation. Fill out a contact form on the right side of this page, give us a call or engage in live chat for your free timeshare exit consultation.