Resort Release Review

Disclosure: We receive compensation if you choose to speak to one of the trusted timeshare exit companies mentioned here. The following information is for educational purposes and is not to be considered professional or legal advice.

Update – Resort Release, aka American Resource Management group, has filed for bankruptcy. This is exactly why we recommend owners work with companies that offer an escrow payment option so the timeshare exit company is not paid until after your timeshare is cancelled. Learn more about escrow here.

Resort Release in Rockford, IL is a timeshare exit company that has been operating for 7 years and assists people with getting out of their timeshare commitments.

Resort Release in Rockford, IL is a timeshare exit company that has been operating for 7 years and assists people with getting out of their timeshare commitments.

Resort Release Reviews & Reputation

The Resort Release reviews on the web are outstanding, with an aggregate 5 (out of 5) star review rating on BBB from 321 customer reviews, and only 4 minor complaints, 3 of which are marked resolved, and 1 of which is marked answered, as of 1/14/2019. The company’s rating on Google is 4.3 (out of 5) stars, and on Facebook, they also have a 5 (out of 5) star rating, as of 1/14/2019.

The company’s website also features a few video testimonials of happy clients, which speaks very highly of the company’s reputation due to how much effort such clients had to have put in to make a video about their experiences with Resort Release’s services. Additionally, Resort Release has Platinum ranking in their membership with the Rockford Chamber of Commerce, which gives credibility to the company, as illegitimate businesses usually are not involved in local associations. The business has also been awarded the BBB’s Torch Award for marketplace ethics.

Resort Release Cost for Services

The Resort Release cost is not available on the web, which is similar to other timeshare exit companies. Timeshare contract cancellation services are specialized, and each case is unique, so costs are usually determined on a case by case basis. This makes it difficult to provide information on such fees online. However, Resort Release does mention on their website a 100% price match guarantee and a free consultation call to provide an estimate of their services for your individual case.

Resort Release’s 100% Money-Back Guarantees

Resort Release also offers three 100% money-back guarantees. The first guarantees that, “your timeshare property will be legally and permanently recorded from your name of ownership,” per their website. It is important to note the use of the word “legally” here, as some timeshare cancellation companies use illegal methods for cancelling timeshares, and potential customers should be wary of this when deciding on which company to choose for the cancellation of their timeshare. Resort Release promises that if the timeshare is not cancelled within the timeframe determined in their services agreement, then the customer is entitled to a full refund. The second guarantee that Resort Release makes is that there will be no future fees on the timeshare charged to the customer upon the completion of the company’s services. The third guarantees protection of a customer’s credit score once enrolled in their services.

While these guarantees do seem to provide the customer with some protection, the best way to ensure complete safety from scams and fraud is to work with a company that offers a no up-front fee escrow payment option, where payment is placed in a third-party holding account until the success of the company’s agreement with the client, at which time the client’s money is transferred out of the holding account to the timeshare exit company. Working with companies that charge the customer up-front and directly for their services always runs the risk of the company taking the client’s money and never completing their services or going out of business and simply disappearing, which happens more than one may think in the industry.

If you would like to hear more about no up-front fee escrow payment options, please fill out our contact form or engage in our live chat.

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