Resort Relief in Conroe, TX is a timeshare exit company that was founded in 2014 and claims to help timeshare owners rid themselves of their no longer wanted timeshare contracts. To note, as of 1/29/2019, the Resort Relief website appears to be broken or taken down.
Resort Relief Cost For Services
The Resort Relief cost for their services is not available via the web, which is similar to other timeshare exit companies due to the individualized nature of their services. Most timeshare exit companies charge for their services on a case-by-case basis dependent on numerous factors involved with the specific timeshare cancellation instance.
Resort Relief Reviews & Reputation
Recently, our team spoke directly with an individual looking to cancel their timeshare contract that heard a Resort Relief ad on the radio. He initially called Resort Relief to find out more about their services and listened to a Resort Relief representative’s pitch but ultimately decided not to use Resort Relief’s services. However, the company started calling him multiple times per day. The individual felt harassed by Resort Relief’s aggressive phone calls.
Resort Relief reviews online are mixed. As of 1/29/2019, Resort Relief has an aggregate 1.7 (out of 5) star rating on Google and a 3.75 (out of 5) star rating on BBB, with 21 total complaints. Many negative reviews mention situations similar to the one described by the timeshare owner we spoke to. Other negative reviews refer to a law firm called Castle Law Group, which was closed down. According to the reviews, Resort Relief worked with Castle Law Group, and when it shut down, Resort Relief disappeared with many clients’ money.
Overall, Resort Relief is not a company to be recommended, based on numerous negative reviews. It is important to note that cases like the one some customers experienced with Castle Law Group’s shutdown and Resort Relief are not too uncommon in the timeshare relief industry. For this reason, it is recommended to only work with timeshare exit companies that offer no up-front fee escrow payment options. Even if a company offers a money-back guarantee of some sort, there is always risk of a scam when paying a timeshare company up-front directly. No up-front fee escrow payment options allow for customers to pay for the company’s service to a third-party holding account that only releases the funds to the business once the timeshare has been successfully cancelled. Using a no up-front fee escrow payment option is the only absolutely secure way to ensure protection from fraud. With the existence of many legitimate, well-established companies that offer no up-front fee escrow payment options, there is no reason to risk losing money with a company that charges up-front.
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